Privacy Policy

Last updated: 6/21/2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Make a purchase on our website
  • Create an account or sign up for our newsletter
  • Contact us for customer support
  • Participate in surveys or promotions

Personal Information

This may include:

  • Name and email address
  • Billing and payment information
  • Communication preferences
  • Any other information you choose to provide

Automatically Collected Information

We may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referring website and search terms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you download links and product updates
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (Stripe, PayPal)
  • Email delivery services
  • Website hosting and analytics
  • Customer support tools

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We do not use any cookies or tracking technologies on our website. Your privacy is important to us, and we respect your browsing experience by not implementing any tracking mechanisms.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent for marketing communications

To exercise these rights, please contact us at the email address provided below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@vidsreels.com